Terms of Service

Effective Date: October 27, 2026 | Last Updated: October 27, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you and the business entity you represent ("Customer", "You", or "User") and Real Builds LLC, doing business as VendorsCert and PactIQ ("Company", "we", or "us"), governing your access to and use of the VendorsCert compliance platform, AI compliance review tools, and PactIQ electronic signature and cloud fax services (the "Services").

1. Acceptance & Authority

By creating an account, uploading compliance documents, executing an electronic signature via PactIQ, or subscribing to a paid plan, you represent and warrant that you have the legal authority to bind your organization to these Terms.

2. Important Disclaimer: No Legal or Insurance Brokerage Advice

VendorsCert provides automated workflow software, OCR extraction, and AI-assisted document scoring to help businesses track third-party vendor compliance. Real Builds LLC is NOT an insurance company, licensed insurance broker, underwriter, or law firm. Automated AI compliance scores, deficiency flags, and license lookups (including state registry checks such as WA L&I or OR CCB and national databases) are provided as administrative aids on an "as-is" basis. Customer remains solely responsible for reviewing original insurance policies, verifying endorsement adequacy, and making final vendor qualification decisions.

3. PactIQ Electronic Signatures, Cloud Fax & Payment Links

4. Subscriptions, Billing & Cancellation

Subscription plans (including Starter at $29/mo, Growth at $79/mo, Professional at

VendorsCert — Nationwide AI COI Verification, Vendor Compliance & PactIQ E-Signatures

Stop Chasing Certificates. Start Building. Automated ACORD 25 & ISO endorsement verification for General Contractors, Property Managers, and Enterprise Procurement across all 50 states — plus live WA L&I and OR CCB license monitoring.

Operated by Real Builds LLC | Direct Compliance Helpdesk: (425) 954-7371 | Web: https://www.vendorscert.com

How VendorsCert Works — 5-Step Automated Compliance Workflow

  1. 1. Invite Vendor or Subcontractor (15 Seconds): Dispatch an encrypted single-use Magic Link directly to your vendor and their insurance broker.
  2. 2. Frictionless Broker Upload (100% Free for Subs & Brokers): Brokers upload ACORD 25 COIs, ISO endorsement pages, W-9s, and hold-harmless agreements with zero login barrier.
  3. 3. 100-Point Vision AI Endorsement Audit: Inspects policy limits ($1M/$2M/$2M), ISO CG 20 10, CG 20 37, CG 20 01, CG 24 04, carrier sublimit warranties (RGL 364, RGL 423), and live state licensing/bonding (WA L&I & OR CCB).
  4. 4. Automated Renewal Scout Chasers: Proactive 45, 30, 15, and 7-day alerts sent to the vendor and insurance agent before coverage lapses.
  5. 5. 1-Click Audit Packets & Pay-App Compliance Flags: Export consolidated carrier audit binders and flag non-compliant vendors before payment release.

Sample Live AI Audit Output & Dashboard Preview

Sample Subcontractor Scorecard — Apex Commercial Electrical LLC: Score: 92/100 (GREEN — Approved for Mobilization). GL $1M/$2M Verified | CG 20 10 (04/13) Attached | CG 20 37 (04/13) Attached | CG 24 04 Waiver Verified | State License & Surety Bond Active.

Sample Deficiency Alert — Northwest Framing & Drywall Inc: Score: 58/100 (RED — Administrative Pay-App Hold Recommended). Missing ISO CG 20 37 Completed Operations Endorsement; Carrier Warranty RGL 364 Sublimit Detected ($50k cap).

Transparent Self-Serve Pricing (14-Day Free Trial)

  • Starter Tier — $29/month: Up to 15 active vendors/subcontractors, AI ACORD 25 extraction, automated 45/30/15-day renewal alerts, and state license checks.
  • Growth Tier — $79/month: Up to 50 active vendors/subcontractors, full ISO Endorsement scoring (CG 20 10, CG 20 37, CG 20 01, CG 24 04), carrier warranty detection, and 1-click PDF audit packets.
  • Pro Commercial Tier — $199/month: Up to 150 active vendors/subcontractors (+$3/sub up to 200), PactIQ™ E-Sign Subcontract Vault included, and Accounting Pay-App Compliance Flags.
  • Enterprise & National Tier — $499/month: Up to 500 active vendors/subcontractors (+$2.50/sub above 500), multi-division project hierarchy, custom webhooks, and dedicated onboarding.
  • PactIQ™ Standalone E-Signatures — $12/month per seat: Unlimited ESIGN/UETA cryptographic envelopes, SMS/Email magic links, and SHA-256 tamper-evident audit trails.
99/mo, Enterprise at $499/mo, and PactIQ Standalone at

VendorsCert — Nationwide AI COI Verification, Vendor Compliance & PactIQ E-Signatures

Stop Chasing Certificates. Start Building. Automated ACORD 25 & ISO endorsement verification for General Contractors, Property Managers, and Enterprise Procurement across all 50 states — plus live WA L&I and OR CCB license monitoring.

Operated by Real Builds LLC | Direct Compliance Helpdesk: (425) 954-7371 | Web: https://www.vendorscert.com

How VendorsCert Works — 5-Step Automated Compliance Workflow

  1. 1. Invite Vendor or Subcontractor (15 Seconds): Dispatch an encrypted single-use Magic Link directly to your vendor and their insurance broker.
  2. 2. Frictionless Broker Upload (100% Free for Subs & Brokers): Brokers upload ACORD 25 COIs, ISO endorsement pages, W-9s, and hold-harmless agreements with zero login barrier.
  3. 3. 100-Point Vision AI Endorsement Audit: Inspects policy limits ($1M/$2M/$2M), ISO CG 20 10, CG 20 37, CG 20 01, CG 24 04, carrier sublimit warranties (RGL 364, RGL 423), and live state licensing/bonding (WA L&I & OR CCB).
  4. 4. Automated Renewal Scout Chasers: Proactive 45, 30, 15, and 7-day alerts sent to the vendor and insurance agent before coverage lapses.
  5. 5. 1-Click Audit Packets & Pay-App Compliance Flags: Export consolidated carrier audit binders and flag non-compliant vendors before payment release.

Sample Live AI Audit Output & Dashboard Preview

Sample Subcontractor Scorecard — Apex Commercial Electrical LLC: Score: 92/100 (GREEN — Approved for Mobilization). GL $1M/$2M Verified | CG 20 10 (04/13) Attached | CG 20 37 (04/13) Attached | CG 24 04 Waiver Verified | State License & Surety Bond Active.

Sample Deficiency Alert — Northwest Framing & Drywall Inc: Score: 58/100 (RED — Administrative Pay-App Hold Recommended). Missing ISO CG 20 37 Completed Operations Endorsement; Carrier Warranty RGL 364 Sublimit Detected ($50k cap).

Transparent Self-Serve Pricing (14-Day Free Trial)

  • Starter Tier — $29/month: Up to 15 active vendors/subcontractors, AI ACORD 25 extraction, automated 45/30/15-day renewal alerts, and state license checks.
  • Growth Tier — $79/month: Up to 50 active vendors/subcontractors, full ISO Endorsement scoring (CG 20 10, CG 20 37, CG 20 01, CG 24 04), carrier warranty detection, and 1-click PDF audit packets.
  • Pro Commercial Tier — $199/month: Up to 150 active vendors/subcontractors (+$3/sub up to 200), PactIQ™ E-Sign Subcontract Vault included, and Accounting Pay-App Compliance Flags.
  • Enterprise & National Tier — $499/month: Up to 500 active vendors/subcontractors (+$2.50/sub above 500), multi-division project hierarchy, custom webhooks, and dedicated onboarding.
  • PactIQ™ Standalone E-Signatures — $12/month per seat: Unlimited ESIGN/UETA cryptographic envelopes, SMS/Email magic links, and SHA-256 tamper-evident audit trails.
2/seat/mo) are billed in advance on a monthly or annual cycle. Subscriptions automatically renew unless canceled prior to the renewal date in your account dashboard. Fees are non-refundable except as expressly required by law.

5. Customer Data & Intellectual Property

Customer retains all ownership rights in and to the compliance documents, vendor lists, and contracts uploaded to the Services ("Customer Data"). Customer grants Real Builds LLC a limited license to host, encrypt, process, and transmit Customer Data solely as required to deliver the Services.

6. Limitation of Liability & Indemnification

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REAL BUILDS LLC, ITS OFFICERS, MEMBERS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, UNINSURED VENDOR CLAIMS, LAPSED THIRD-PARTY INSURANCE COVERAGE, OR BUSINESS INTERRUPTION. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY CUSTOMER TO REAL BUILDS LLC IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

7. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Washington and applicable federal laws of the United States, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Washington State.

8. Contact Us

Real Builds LLC (d/b/a VendorsCert & PactIQ)
Email: support@vendorscert.com
Web: https://vendorscert.com/contact